Steve Wandler's Resume (Last updated November 3rd 2009)

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Steve Wandler


http://www.stevewandler.com

Kelowna, British Columbia V4T3A8 - Canada

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Biography 

Born and raised in Cold Lake, Alberta, a small town in Canada, Steve Wandler moved to Kelowna, British Columiba to start YourTechOnline.com in 2000, an online technical support company with a 100% work from home agent model call center (one of the first of its kind in North America). Over the next several years, the company gained notoriety and myriad honors, including 2004's "Technology Business of the Year" by the Business Development Bank of Canada, 2005's "Editor's Choice" by PC Magazine, and 2007's "Small/Medium Business of the Year" by PC Magazine.
Wandler further drove his company to success by appearing in on CBC, NBC and Shaw Television a Canadian broadcaster which later were published into several YouTube.com videos that publicized his company and provided basic tips for the most common PC issues (http://www.youtube.com/user/stevewandler). Additionally, Wandler was featured several times as an industry expert on the CBC (Canadian Broadcast Corporation) and the Martha Stewart's radio show on Sirius Radio.

With the company's growth soaring, YourTechOnline.com was acquired by the Silicon Valley-based Support.com (NASDAQ: sprt).
Wandler is very active in the technology community including the EDC, DFAIT, BCIC Okanagan Science and Technology Council. Wandler is also heading the charge with "metabridge", an Economic Development Commission of Canada initiative creating a connection between Canadian high tech companies and Silicon Valley, with bay area Sr. Executives from HP, AVG, Mitel, RIM and Trend Micro to name a few that attend.

With so many work obligations, it is hard to believe Steve Wandler has time for anything else, yet he has managed to squeeze in plenty of community service over the years, particularly when he was driving the success of YourTechOnline.com. In addition to being a key volunteer for Ironman Canada from 1997 to 2007, Steve Wandler also set up a program that would help African countries obtain better access to technology. To date, his company has provided training and support to companies in Africa that provide network support for hospitals, health care centers, and schools.

Steve Wandler enjoys spending time with his family and playing competitive sports in his leisure time. Particularly fond of hockey, Steve Wandler was even scouted by the Kamloops Blazer WHL hockey team in 1986.

Steve Wandler currently lives in Kelowna, British Columbia, Canada with an office in the California Bay Area.

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Senior Leader

May 2, 2008 - December 2008

Support.com, Redwood City, CA

Integration of YourTechOnline technology and know how into the support.com infrastructure. creating a culture that allows people to think free to be purely focused on the customer.

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CEO

2000 - 2008

YourTechOnline.com, Kelowna, British Columbia, Canada

Started YourTechOnline.com in 2000 with a passion to change the world of consumer technical support. Founder of YourTechOnline.com Inc and deliverer of the company vision, Steve has leveraged 19 years of experience in sales, customer service, entrepreneurial and leadership roles to lead YourTechOnline to the #1 ranked Online Tech Support Company in North America. Over the past 7 years he has built strong relationships and influenced change at the senior executive level of major computer and software companies.

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Advisory Board Member

2008 - Present

, North America

Advisory Board member for several high tech startups in ICT

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Awards and Honors 

2000 - Founder YourTechOnline.com
2004 - Technology Business of the Year - Business Development Bank Of Canada
2005 - PC Magazine Editors Choice
2007 - PC Magazine Small/Medium Business of the Year
2008 - YourTechOnline aquired by SupportSoft (NASDAQ: SPRT)

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Clubs and Organizations 

Okanagan Science and Technology Council (OSTEC)
Economic Development Commission (EDC)
Advisory Board Member of Qasper.com
Advisory Board Member of VineyardNetworks.com
Advisory Board Member of GrooveSystems.com
BCIC

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Community Involvement 

Big Brother Canada 1990 to 1999
Ironman Canada from 1997 to 2007
Okanagan Science and Technology Council (OSTEC) 2008 to present

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Keywords 

Steve Wandler, Steven Wandler, Steve, Wandler, Online, Technical, Support, YourTechOnline.com, Support.com, Advisory Board, OSTEC, qasper, groove systems. Vineyard Networks, Clicktoy, Canadian High Tech, metabridge, Kelowna, Okanagan Science and Technology Council, Invest Kelowna, HuStream

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